Terms of service

TERMS OF SERVICE

Last Updated: [07.11.2025]

1. AGREEMENT TO TERMS

By accessing and placing an order with Organic Goods, you confirm that you are in agreement with and bound by the terms of service contained below. These terms apply to the entire website and any email or other type of communication between you and Organic Goods.

2. PRODUCTS

All products sold by Organic Goods are food supplements, natural health products, oils, honeys, and personal care items. These products are not intended to diagnose, treat, cure, or prevent any disease. The statements made regarding these products have not been evaluated by the Medicines and Healthcare Products Regulatory Agency (MHRA) or other regulatory bodies.

3. PRODUCT INFORMATION

We strive to ensure that product information is accurate. However, manufacturers may change product information without notice. While we make every effort to keep information up to date, we do not guarantee the accuracy, completeness, or reliability of any product information.

4. AGE RESTRICTION

You must be at least 18 years of age to purchase products from our store. By placing an order, you confirm that you are 18 years or older.

5. PRICING AND PAYMENT

  • All prices are listed in British Pounds (GBP) and include VAT where applicable
  • We reserve the right to change prices at any time without notice
  • Payment must be received in full before orders are processed
  • We accept payment through Shopify Payments and other approved payment methods

6. ORDERS AND AVAILABILITY

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product

7. SHIPPING AND DELIVERY

  • Delivery times are estimates and not guaranteed
  • Risk of loss and title for items purchased pass to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers or customs
  • You are responsible for providing accurate shipping information

8. RETURNS AND REFUNDS

Please refer to our Return and Refund Policy for detailed information. In summary:

  • Returns are only accepted for unopened, sealed products within 14 days of delivery
  • Customers are responsible for return shipping costs
  • Refunds are processed after we receive and inspect returned items

9. PRODUCT USE AND DISCLAIMERS

  • Our products are food supplements and should be used as part of a balanced diet
  • Always read labels and follow usage instructions
  • Consult a healthcare professional before use if you are pregnant, nursing, taking medication, or have a medical condition
  • Keep products out of reach of children
  • We are not liable for any adverse reactions or misuse of products

10. ALLERGIES AND SENSITIVITIES

Some products may contain allergens. It is your responsibility to review product ingredients before purchase. We are not liable for allergic reactions.

11. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Organic Goods and protected by UK and international copyright laws.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product
  • We do not guarantee specific results from using our products

13. PRIVACY

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. GOVERNING LAW

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

16. CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

Organic Goods Email: [shahzadgroup60@gmail.com] Phone: [07412012288] Address: [60 North Road, Dewsbury, West Yorkshire, WF13 3AD]

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

18. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Organic Goods.